Online Cyber Security Training

A Case Study in Enhancing Cyber Security

Humanitix, a pioneering not-for-profit ticketing platform, transforms event ticketing fees into charitable donations, supporting a wide array of social initiatives.

With its innovative approach, Humanitix has rapidly grown to become a leading online platform, hosting thousands of events annually for millions of users worldwide. In the last year alone, Humanitix facilitated over 5 million global transactions, issuing more than 10 million tickets to events ranging from local charity fundraisers to large music festivals.

This significant scale and reach underscore the critical need for impeccable cyber security measures to protect the vast amount of sensitive data processed daily.

Recognising the importance of safeguarding its digital infrastructure against the ever-evolving landscape of cyber threats, Humanitix partnered with Vertex Cyber Security.

This collaboration aimed to fortify Humanitix’s defences, ensuring the continued success of its mission to turn event ticketing fees into a force for good.

The Challenge

As a rapidly growing platform, Humanitix faced escalating cyber security challenges. With increasing amounts of sensitive data being processed daily, the potential impact of security vulnerabilities could not only harm the organisation’s reputation but also its charitable missions.

The primary challenges included:

Identifying and mitigating existing vulnerabilities in their online ticketing platform.
Enhancing the cyber security knowledge and practices of their team.
Implementing scalable and robust security measures to protect against future threats.

The Solution

Vertex Cyber Security provided a comprehensive cyber security overhaul for Humanitix, including:

Penetration Testing: Conducted thorough penetration testing to identify vulnerabilities within Humanitix’s digital infrastructure. This proactive approach allowed for the identification and remediation of potential security gaps before they could be exploited.
Cyber Training: Leveraged Vertex Cyber Security’s online training platform to enhance the cyber security knowledge and practices of the Humanitix team. This accessible training ensured staff were up-to-date on the latest cyber security threats and best practices, fostering a culture of security mindfulness within the organisation.
Security Protections Implementation: Applied advanced security protections tailored to the unique needs of Humanitix. These measures were aimed at safeguarding sensitive data and ensuring the integrity of the ticketing platform.
Ongoing Support and Consultation: Provided continuous support and expert consulting to ensure that Humanitix’s cyber security measures remained ahead of evolving cyber threats.

Before partnering with Vertex Cyber Security, we at Humanitix prided ourselves on having a strong technical team. We had a reasonable grasp on our cyber security needs, managing what we believed was a secure and resilient digital environment. However, the expertise and insights brought by Vertex were eye-opening. Their comprehensive penetration testing added a lot of value in closing potential vulnerabilities we hadn't internally anticipated, and their training platform brought new levels of cyber awareness to our team. Reflecting on our experience, I would encourage any other entrepreneurs to engage Vertex as early as possible in their journey. Their impact went beyond just enhancing our security; it transformed our entire approach to cyber resilience. The importance of their work cannot be overstated. Their work is not just a service; it's an essential foundation for any online business.

The Result

Humanitix witnessed a significant enhancement in its cyber security posture:

Substantial reduction in vulnerabilities, with critical issues addressed promptly.
Increased cyber security awareness among staff, contributing to a more secure operational environment.
Enhanced trust from users and stakeholders, given the strengthened security measures.
Improved cyber security across the entire organisation.

The partnership between Humanitix and Vertex Cyber Security serves as a testament to the power of proactive cyber security measures. By addressing vulnerabilities, enhancing team awareness, and implementing robust security protections, Humanitix not only secured its platform but also ensured the continued success of its charitable missions.

Vertex Cyber Security’s expert services have proven indispensable in navigating the complex cyber landscape, making them a trusted partner in the fight against cyber threats.

Is your organisation a Registered Charity?

We believe in business as a force for good in the world.

If your organisation is a registered charity, you can access our online training, including email compromise checks and phishing tests, for free.

Simply use the below sign up link and enter the ABN for your registered charity.